Frequently Asked Questions

Everything you need to know about your DR-HO'S shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim.

How do I ensure I choose the right size?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout.

How should I care for my garments?

To maintain the quality of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner tag of each piece.